Contact information

 

CONTACT INFORMATION

Contact Us

At Dukono, customer satisfaction is our priority. We are always happy to assist you with any questions, concerns, or support related to your orders, products, payments, shipping, or returns.

If you need assistance, please feel free to contact our support team using the information below.


Customer Support Email

vikaskhantwal5911@gmail.com

For faster assistance, please include:

  • Your order number

  • Registered email address

  • Brief description of your issue


Customer Support Number

+91 7696467833

Customers may contact us regarding:

  • Order inquiries

  • Shipping updates

  • Return & refund requests

  • Payment-related issues

  • Product support

Please contact during support hours for faster assistance.


Business Name

Dukono


Customer Support Hours

Monday – Saturday

10:00 AM – 7:00 PM (IST)

Support requests received outside business hours may be responded to on the next working day.


Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

During high-demand periods or public holidays, response times may occasionally be slightly longer.


Customer Satisfaction

At Dukono, we value every customer and continuously work to provide a smooth, secure, and reliable shopping experience.

Your trust and satisfaction are extremely important to us.